Our Policies


The Brazilian Glow sells gift certificates online and in store. Gift certificates may be redeemed at Brazilian Glow by presenting it to the esthetician. Gift certificates may be redeemed for treatments and retail products only, and may not  be used for gratuities. A Brazilian Glow gift certificate is not a credit card or debit card and has no implied warranties. The Brazilian Glow is not responsible for lost, stolen, or damaged certificates, or for unauthorized use. A gift certificate never expires and it is non-refundable.


At Brazilian Glow your appointment is very important to us. We understand that appointments may need to be changed or canceled due to an emergency or obligations. However, when you do not call to cancel an appointment, you may be preventing other clients from booking so we respectfully ask to call in advance so we can fill your spot with clients on our waiting list that would love to come visit us. If you do not cancel at least 24 hours in advance, you will be charged 35% of your service price that must be paid before you try to rebook the appointment. If we can fill your spot with a client on our waitlist we will waive the fee. After the second fee is applied, you will no longer be able to schedule at Brazilian Glow.


A no show without notice on the day of your appointment will result in a charge of 100% of your booked service price in case you want to rebook.


We have recently implemented a small 3.9% card processing fee to any credit/debit charges. If you want to avoid the processing fee, keep in mind that we also accept payments using Zele, Apple Pay, Cashapp, Venmo or cash.